The Problem
You Already Know the Problem:
8 PM: Customer messages asking if you have a product in blue, size M.
8:47 PM: You finally check inventory. You reply "Yes."
Never: They complete the purchase.
Why? You made them leave the conversation to visit your website. They never do.
The cost: You're answering 50+ messages daily but closing maybe 3 sales. Your actual conversion rate on chat traffic is under 6%.
How Ignite Works
DISCOVER - Get Found
Be the answer before they search. Search behavior is changing. Customers are asking AI assistants like ChatGPT, Perplexity, and Gemini for recommendations before they open Google.
The Ignite Advantage: We structure your product data to be AI-readable. This gives you the best possible chance of being recommended when a customer asks a Large Language Model for products in your category. We help you catch high-intent traffic before they even reach a search engine.
ASK - Get Personal
Turn a question into a consultation. Generic chatbots kill sales with robotic answers. Ignite is different. You train your AI agent by having a voice conversation with Farah, our AI trainer, who learns your brand voice, tone, and style.
The Experience: It speaks your dialect. It understands your vibe. If a customer asks about a coffee machine, Ignite doesn't just give the specs. It asks how they like their coffee. Then it recommends the perfect machine plus the right beans to go with it. It upsells automatically.
BUY - Get Paid
Never force them to leave the conversation. This is where the drop-off happens. We fixed it.
The New Flow: The customer builds their cart inside the chat. They select size, color, and quantity. When they're ready, Ignite generates a secure, pre-filled payment link.
Local & Seamless: They pay instantly using local payment providers. We capture their precise location coordinates to solve the GCC delivery nightmare. The order syncs back to your main dashboard. You just fulfill and ship.
Why This Works in the GCC
Global tools don't understand this market. Ignite was built here, for here.
- Direct messages aren't a "support channel" here. They're the primary shopping platform
- Customers expect instant responses in Arabic and English, switching mid-conversation
- Addresses are chaos. Precise GPS coordinates are essential
- Payment preferences: Mada first, then Apple Pay, then cards
Ignite handles Gulf Arabic dialects. We capture location coordinates for delivery. We integrate with every regional payment gateway you actually use.
Use Cases: See How It Works
The Fashion Boutique (Dubai)
Scenario: Customer sends a screenshot of a dress from your Instagram: "Do you have this in Large?"
Ignite Response: Instantly recognizes the image. Checks your Shopify inventory. Confirms stock. "Yes, we have 2 left. Shall I add it to your cart?"
The Win: A transaction that usually takes 4 hours of back-and-forth happens in 30 seconds.
The Beauty Retailer (Abu Dhabi)
Scenario: Customer: "I have dry skin. Which serum is best?"
Ignite Response: Acts like a skincare consultant. "For dry skin, our Hyaluronic Acid serum works best. Customers usually pair it with this moisturizer for better results."
The Win: Trust is built instantly. Intelligent recommendations increase basket size naturally.
The Specialty Coffee Shop (Dubai)
Scenario: Customer: "Which beans go with the V60 brewer?"
Ignite Response: "Our Ethiopian Yirgacheffe pairs perfectly with pour-over methods. Want me to add both the V60 and a 250g bag?"
The Win: Automatic upselling without the awkward sales pitch. Customer gets better advice, you get higher order values.
About Dhabi AI
We're Building the Sales Engine the GCC Actually Needs
Most commerce tools were built for websites. We're building for where your customers actually are: Instagram and WhatsApp.
Why We Started Ignite
In the GCC, commerce doesn't happen on websites anymore. It happens at midnight in WhatsApp chats. It happens when a customer screenshots your Instagram post and asks, "Do you have this in my size?"
We watched businesses lose thousands of potential sales because they couldn't respond fast enough to DMs, they forced customers to leave the chat to complete purchases, their inventory systems didn't talk to their messaging apps, and global tools didn't understand Gulf Arabic or regional payment preferences.
So we're fixing it. Ignite is an AI sales engine that lives inside your DMs. It handles product lookups, recommendations, cart building, and checkout without ever making customers leave the conversation.
Where We Are Now
We're in private beta. That means we're working with a small group of merchants in Dubai and Abu Dhabi to perfect the platform before our public launch.
What's working: Conversational product recommendations, Generative Engine Optimization for ChatGPT/Perplexity/Gemini referrals, Native checkout with local payment providers, Conversational cart creations
What we're still building: Advanced inventory sync for custom platforms, Multi-channel conversation history, Deeper analytics and reporting, Expanded payment gateway support
Beta Program - Get Early Access
Ignite turns your Instagram and WhatsApp DMs into a 24/7 sales machine. We're opening our beta to 50 GCC merchants who want to stop losing customers in their DMs.
What You Get as a Beta Merchant
- Free Until Public Launch (Q3 2026): Full platform access. No credit card. No hidden fees. Plus 50% off for life when we launch.
- First Access to New Features: Test product recognition, smart recommendations, and native checkout before anyone else. Your feedback shapes what we build next.
- Direct Line to the Founders: Weekly office hours. Priority support. We're building this WITH you, not FOR you.
- Proven Results from Early Partners: Early testers in Dubai are already seeing 3-4x more DM conversations convert to sales.
Who Should Apply
Perfect for: Fashion, beauty, coffee, electronics, specialty food brands. Getting 50+ DMs per week (Instagram, WhatsApp, or both). Currently using Shopify, WooCommerce, or custom inventory system. Willing to give honest feedback. Ready to test new features as we ship them.
Meet Farah
Our AI agent. She'll ask you a few questions about your business to see if you qualify for the beta. It takes 3 minutes. Talk to Farah at https://dhabiai.ae/beta
Frequently Asked Questions
Will this replace my website?
You don't need a website to use Ignite. We are your complete commerce engine. Manage everything directly from our dashboard.
What if I already have a Shopify or WooCommerce store?
That's fine. Ignite can sync with your existing platform so your inventory and orders stay up to date. Or you can migrate everything to Ignite and skip the website entirely.
What if customers ask questions Ignite can't answer?
It escalates to you instantly via Slack, Telegram, or email. You jump in, close the deal, and Ignite learns from that conversation.
Do I need technical skills?
Zero. If you can connect Instagram to your phone, you can set up Ignite.
Is this just a chatbot?
No. A chatbot answers questions. Ignite manages your entire sales cycle. It handles inventory, creates carts, processes payments, and coordinates logistics. It's a full-stack sales employee.
How do you make money?
The Beta is free. After launch, we charge a simple transparent fee. We don't take a percentage of your sales. Your revenue belongs to you.
What languages does it support?
English, Arabic (including Gulf dialects), and Arabic/English code-switching in the same conversation.